Greys Design Customer Service
Greys Design Customer Service
Having extra features extend the functionality of your website. Please see an explanation below of what each feature is used for.
Choose this option if you need more than a simple contact form, which could include any of the following:
Creating stunning banners with movement so they attract your customer’s attention. They can be used as an advertisement if you’re running a promotion to draws buyers to that page, or they can simply display your products in a visually attractive way.
Popups can be used in various ways. For example, they can be used to get people to sign up to your mailing list or to display additional information about your products or services. (Much like you are seeing now)
Galleries are the best way to show off pictures on your website. For example, if you have a photography or events website and want to showcase your photos then this will be the way to go.
Do you want users to book an appointment with you or schedule a Skype meeting? This is the plugin for you. It can be used so people can make appointments with you at your available time. It can also be used in a way that your clients can pay directly online for their appointment. (To use the online paying method your website must have an Online Shop and payment gateway, but if the appointments are free then this won’t be necessary).
If you want to find out more about your client before you meet, then this form can include specific questions and even do calculations. We can create your very own assessment form which the client needs to fill in so it’s easier for you when you first meet them.
If you have specific group of customers eg only loyal customers, then we recommend you use this feature. We can set up pages that are only visible to the members of a particular section of your website. You can even sell memberships and have different levels that your members have access to. You can “drip feed” them with content upon registration and that release content within a certain time frame. (To use ‘paid for membership’ plans you have to have an online store. If your memberships are free you don’t need an online store)
A blog is a great way to draw traffic to your website and keep your content refreshed in order for search engines to know that your website is not dormant. Good blogs draw a lot of traffic to your website and help you grow your customer base as the same time.
This refers to the number of pages you will need for your website, for example: Home – About Us – Blog – Contact Us.
Those are some of the more common pages. But you can add as many as you would like, for example: Products – Services – Work With Me/Us – Events – Membership etc.
The constant development in technology and our use of online resources, has led to many people globally to carry out online research of goods and services they’re interested in. This means that before engaging with the seller or service provider, modern consumers like to equip themselves with facts and options upfront.
Informative websites are those which provide web visitors with relevant and comprehensive information about the particular product(s) or service(s) a company or individual is marketing. Such sites do not include specific functionality to be able to make a direct purchase (and pay for it) on the website (i.e. having an online shop).
Companies can still achieve and provide great benefits with an informative website, the main objective of which is to direct the potential customer to take some sort of action offline, for example visit a shopping centre, make a doctor’s appointment or request a business meeting. About Us / Solutions and Blog pages are usually used for this purpose, whilst a Contact Us page provides the means for the potential customer to get in touch with the company concerned.
The great thing about web design is that it’s not ‘set in stone’. So, you can start off with an informative website and gradually build towards an online store over time (if you have a suitable product or service). Grey’s Design can partner with you in this process, by helping you with your informative website and then converting it at a later date into an online store.
An online store is a website which sells goods or services on the internet. In our modern age, having an online store is almost ‘a must’ for any business that can sell products or services without having to meet or engage directly with company staff. In fact, many buyers prefer to do business this way, because it is convenient and can be done at any time of the day.
Grey’s Design offers a wide variety of services with regard to setting up an online store. As we often tell our clients, “if you can imagine it, we can build it!” This means we help you to sell anything on your website – from a simple product, like a T-Shirt, to more advanced requirements like selling memberships with recurring payments each month.
Do be aware, however, that e-commerce websites are more complex to develop, require meticulous input from you and a keen eye for detail. It’s definitely a case of ‘one size does not fit all’ as it depends on what you need and how you wish to ensure your revenue every month.
These plugins are used to enhance your online shop and add functionality. Please see the description below of each of these plugins.
Allow your customers to customize your products by adding new options such as input boxes, dropdowns or checkboxes. With the Product Add-Ons extension, gift messages, donations, laser engraving and any other product that requires user input is now an option for your customers!
Social Login makes this process as easy and secure as possible – customers can log into your site using their Facebook, Twitter, Google, Amazon, LinkedIn, PayPal, Instagram, Disqus, Yahoo, or VK accounts instead of creating a new user account credentials.
360 Image provides you with an easy way to add a dynamic, controllable 360º image rotation to your site. By simply adding a group of images to a product’s gallery, you’ll have a beautiful image rotation replace the product’s featured image.
It’s responsive, touch-enabled and extremely easy to use. It’s simply a matter of adding some images to a product’s gallery.
Products Compare allows potential customers to select and compare products to help them make better buying decisions. Big online stores offer this feature, and now you can too!
All plugins here are purchased from Woocommerce and will be added to your account once the website is finished. You will have the full license from these plugins. These plugins are not designed by Greys Design. We buy them for your website to enhance your features on your site.
These plugins are used to market your products or service and provide you with info regarding your customers. Please see the description below of each of these plugins.
Marketing on Facebook helps your business build lasting relationships with people, find new customers and increase sales for your online store. With this Facebook ad extension, we make it easy to reach the people who matter to your business and track the results of your advertising across devices.
From getting started to using it day in and out, Smart Coupons provides the most advanced and “all-in-one” coupon solution. Whether you want to offer store credits, generate a bunch of coupons for a promotion or provide links to customers with coupons embedded in them, whether you want to style coupons to your branding or allow gifting; Smart Coupons covers it all!
Do you always remember to send a personalized email to follow up with customers? Do you know who your best customers are and continuously nurture them towards an additional purchase or ensure happiness with their last one? Do you want to know when a student is falling behind or has not yet taken a quiz? Do you add new content and communicate this to your audience? Do you segment your mailing lists based on interest?
If you answered no to any of the above questions, Follow-Up emails will change your business for the better.
All plugins here are purchased from Woocommerce and will be added to your account once the website is finished. You will have the full license from these plugins. These plugins are not designed by Greys Design. We buy them for your website to enhance your features on your site.
These plugins are used to add payment gateways to your store. Please see the description below of each of these plugins.
The Stripe plugin allows you to take payments directly on your store via Stripe’s API, including Apple Pay for mobile and desktop.
Please follow the link to see Stripe https://stripe.com/
This complete payment solution enables U.S. and non-U.S. store owners to accept PayPal, credit card and debit card payments using one simple signup flow for activation. An easy setup has you up and running quickly. Customers can complete their purchase without leaving your online store.
Please follow the link to see PayPal https://www.paypal.com
The WorldPay gateway plugin lets you accept credit card payments via a secure, hosted payment page. Because WorldPay handle the payment process for you, no SSL certificate is required on your site.
WorldPay’s affordable online payment gateway enables your business to accept all major payment methods and credit and debit cards, including Diners, MasterCard, Visa, Amex, Maestro and JCB.
Please follow the link to see WorldPay http://www.worldpay.com/global
Certified by 2Checkout, Inline Checkout creates an iframe checkout option which displays a secure payment form inside your WooCommerce store. You are able to receive transactions from 196 countries through 87 currencies and 15 languages.
Please follow the link to see 2Checkout https://www.2checkout.com/
SnapScan allows South African customers to check out quicker and more securely with a scan or tap via card details stored on their phone. Customers spend less time in checkout, and more time shopping!
Please follow the link to see SnapScan http://www.snapscan.co.za/
The VCS Direct extension adds support for accepting payments using the South African payment processing platform, Virtual Card Services via their “Host-to-Host XML” interfacing specification. This means you won’t have to redirect to the VCS site to process payments, but can process payments directly from your website. VCS allows customers to pay for their purchase via Visa or Mastercard credit cards. Note that VCS does not support 3D-Secure when processing cards in this way.
Please follow the link to see VCS http://website.vcs.co.za/
DataCash (a Mastercard company) is a global, multi-channel payment gateway and fraud & risk management company.
Please follow the link to see Datacash http://www.mastercard.com/gateway/
The Payment Gateway Based Fees extension enables you to add a fee to an order, depending on the chosen payment gateway.
The fee can be automatically assessed on the price of certain products in the cart or the cart total, in addition to being changed on an order by the shop administrator at any time. A fee may also be applied manually, i.e., if the customer wants to switch payment methods after checkout is completed.
All plugins here are purchased from Woocommerce and will be added to your account once the website is finished. You will have the full license from these plugins. These plugins are not designed by Greys Design. We buy them for your website to enhance your features on your site.
These plugins are used to enhance the functionality of your products and make them stand out even more. Please see the description below of each of these plugins.
Can you guarantee how much money your store is going to make this month? If you offered subscription-based products, you could do just that.
With Subscriptions, you can create and manage products with recurring payments — payments that will give you residual revenue you can track and count on.
Subscriptions allows you to introduce a variety of subscriptions for physical or virtual products and services. Create product of the month clubs, weekly service subscriptions or even yearly software billing packages. Add sign-up fees, offer free trials or set expiration periods.
Product bundling is one of the most effective marketing strategies around. Bundle a few products together, offer them at a discount, and watch your sales soar!
Set up pre-orders in your store, so customers can order products before they’re available. You can automatically or manually release and fill orders when you’re ready and let the extension handle the rest!
The pre-order experience is fully customizable and supports both pre-orders charged up front and upon release. If you’re using a supported payment gateway, pre-orders can be charged upon release without the customer returning and paying for their order.
With Deposits, your customers can put down a deposit or use a payment plan for products you specify. Nice, hey?
This robust and flexible tool allows you and customers the ability to create custom payment plans, with variable percentages and intervals. Customers are guided through the process of paying for items as they browse and checkout, with easy-to-follow visuals.
All plugins here are purchased from Woocommerce and will be added to your account once the website is finished. You will have the full license from these plugins. These plugins are not designed by Greys Design. We buy them for your website to enhance your features on your site.
These plugins are used to manage your online store. Please see the description below of each of these plugins.
We’ve simplified the data transfer from WooCommerce to CRMs or other systems by providing a customer / order exporter that outputs CSV formatted files. The WooCommerce Customer / Order CSV Export Suite lets you export individual order or customer records, bulk export records on-demand, or you can set up automatic exports via FTP, HTTP POST, or email for orders and customers!
As a store owner, we know you love your products. In fact, you love them so much you probably want to tell your customers everything about them, from dimensions to shipping and manufacturing details. We get it! But you probably want a really polished way to do it on your product pages, right? Tab Manager helps you create professional, informative product pages using easy-to-manage product tabs.
Tab Manager gives you complete control over your product page tabs, allowing you to easily create new tabs for products, share tabs among multiple products, reorder tabs using a visual drag-and-drop interface, and more. No more messing with filters, template files, or modifying your theme; you’ll be able to create custom tabs from the convenience of the WordPress dashboard. Even most 3rd party tabs added by other plugins will be detected, allowing you to hide or order them alongside your own tabs.
As a business owner, your time is better spent on marketing and customer service than on store administration. Unfortunately store administration with can take significant time. Day after day.
Smart Manager will boost your productivity 10x in managing products, customers and orders. You can browse, search, add, update and delete multiple products & variations, customers or orders using a familiar, single page, spreadsheet like interface. Use our smart Batch Update to change multiple fields on multiple items – all at once with zero errors. You will discover a new way of store administration with this add-on. It frees you up from mundane housekeeping tasks. So you can spend that time on anything that makes you more money.
All plugins here are purchased from Woocommerce and will be added to your account once the website is finished. You will have the full license from these plugins. These plugins are not designed by Greys Design. We buy them for your website to enhance your features on your site.